Delete your SafeSutra account

You can delete your SafeSutra account and its data at any time. There are two ways to do it.

1. In the app

1. Open SafeSutra and go to the Profile tab.
2. Tap Delete account.
3. Read what will be removed, then confirm.

Your account is deleted straight away. For your protection, the app only allows this if you signed in within the last 10 minutes. If it has been longer, the app asks you to sign in again first.

2. Without the app

If you no longer have the app installed, use the deletion request page:

Open the deletion request page

1. Enter the email address or phone number on your account.
2. We send a code to the email address on that account.
3. Enter the code. The account is deleted only after the code is confirmed.

If you can't use either route, email [email protected] from the email address on your account and we'll help.

What gets deleted

• Your SafeSutra account and sign-in.
• Your profile: name, phone number, email address, city, and reminder settings.
• Your complete check-in history and streak.
• Your SOS records, including any saved locations.
• Your emergency and medical information, and the log of who viewed it.
• Your family links. You are removed from your family group.
• Any subscription or waitlist records held on your account.

What happens to your family group

• Your family will no longer see your status, and won't receive your check-ins or missed check-in alerts.
• If you were the family admin and other members remain, the admin role passes to the member who has been in the group longest. The group itself is kept for them.
• If you were the only member, the family group is deleted too.

Deletion can't be undone. To use SafeSutra again you would need to create a new account.

For more on how we handle data, see the privacy policy.